Several users have stated that they were unable to update certain Apple apps in the Mac App Store. From the users’ reports, it seems that attempting to update Keynote, Pages, iMovie, GarageBand, and Numbers may cause this problem. Users get this message:
Feb 08, 2015 Then go back to the Messages Settings and Enable the app. Wait for it to verify the iPhone Number. Check it will send an iMessages to the Apple ID (Mac) Reply from the Mac. If this works add the Apple ID back to the settings on the iPhone. Accept the pop up on the Mac when it appears about the Info the iPhone is Using. Reset Text Forwarding if.
Unable to update “Pages” To update this app, you need to accept it on the Account page in the App Store.
This problem can be very annoying as it may prevent you from updating and using some of your apps. If you are having this problem, here is how you can resolve it:
See also:
macOS app update problem?
Please follow the steps below:
- Open the Mac Store app from the Dock or Finder on your Mac.
- Now click your name (or Sign In and then sign in to the App Store) at the bottom-left corner. This is your Mac Store account page.
- This page will show the affected apps. You may see an ‘Accept’ button next to the apps that need to be accepted in order to updated with the Mac. Click Accept. This means that you are accepting the terms and conditions of the App Store. Now try again updating your app(s). If you are still unable to do so or if you do not see the Accept button, keep following the steps below. And it seems that a low of users do not see this button.
- Now open Launchpad Mac by clicking the Launchpad icon on your Dock.
- Find the affected apps. We will remove these apps.
- Click and hold on the app’s icon until it jiggles.
- You will see the X icon in the upper-left corner of the apps. Click the X.
- Click Delete.
- Now quit Launchpad.
- Wait a few minutes to make sure that the deleted app removed completely.
- Now open the App Store again.
- Go to the Account page again (step #1-2).
- Find the affected app(s).
- Click Update (or the cloud download icon).
- The app(s) should now install without any problems.
This problem occurs because Apple made some of its apps free to macOS users. And it is possible that you may have paid some of these apps to buy in the past. You may also experience this problem if you are using multiple Apple IDs. (see: How to delete Apple ID)
See also: An Error Occurred During Purchase
It is very common to download and install apps from internet on Windows PC or laptop. However, it’s not a good idea on Mac to install third-party apps to protect your computer. Though the best way is to install apps from Mac App Store it has few problems. First, many people confuse iOS App Store with Mac App Store – they are two different stores. Second, there are only few apps available in Mac App Store that will not cater your requirements. This makes you to look for apps from third-party websites. However, you need to make some settings in order for the third-party apps to work on your Mac.
How Mac Checks Third-party Apps?
Generally, you can download .dmg or .pkg or plugin files and install on your Mac. Apple checks the following when you install app from the third-party websites:
- Check it is a trusted software using Gatekeeper technology.
- Verify the identity of the developer using Developer ID in the installer package.
- macOS Catalina also needs the developer to notarize the apps for trustworthy.
Most of the third-party apps will fail at the identification or notarization part leading to prevention of usage on Mac. In most case, you may be using it for long time, and it is not quite easy to inform the developer to update the app.
Third-party Apps Errors in Mac
Mac settings allow you to choose only install apps from App Store or allow apps from identified developers. You will get different error depending upon this setting. When you allow third-party apps in settings, Mac will not stop installing or updating the apps without developer ID and notarization. It will only stop when you open the installed app. This will make an app unusable with an update in the latest macOS. You will get the error like below mentioning, “App can’t be opened because Apple cannot check it for malicious software”.
You will see an error, “App can’t be opened because it was not downloaded from App Store” when you have setting that does not allow apps outside App Store.
In all cases, the error message will show how did you download the app with no option to open.
How to Open the Blocked Apps?
Now that you have multiple options to open the app.
1. Allow Apps from Outside App Store
If you have blocked the third-party apps then ensure you allow in in the settings.
- Click on the “Apple” menu and choose “System Preferences…” option.
- Look for “Security & Privacy” option and click on it.
![Download Download](/uploads/1/2/6/3/126318720/890485304.png)
- If the screen is locked for edit, click on the padlock icon and unlock the screen by using your admin login. You will see two options under “Allow apps downloaded from:” – “App Store” and “App Store and identified developers”.
- In order to allow the third-party apps, select the option “App Store and identified developers”.
Henceforth, Mac will show an open button when you try to access an app downloaded from internet.
2. Use Open Anyway After Blocking
In macOS Catalina and Mojave, you will see the last attempt of blocking the app with an option to “Open Anyway” button. Click on the “Open Anyway” button to access the app.
![Get Message App To Update Mac Get Message App To Update Mac](/uploads/1/2/6/3/126318720/334856079.jpg)
Now you can open the app and confirm the access by clicking on “Open” button.
Get Message App To Update Mac Free
3. Open the App with Right-Click
You can also access the app without going to settings. When you get the error message, click on the “Show in Finder” button. Alternatively, open “Finder” and go to “Applications” folder to locate the app. Control click or right click on the application file and choose “Open” option.
You will get the same error message for malicious software checking like below. However, this time you will see an additional “Open” button.
Click on the “Open” button to access the app.
Caution
Get Message App To Update Mac Computer
When Mac is certain about the malicious software, it will show “App will damage your computer. You should move it to the Trash”. In this case, ensure to move the app to trash and clean up the Trash instead of trying to open. Only open the apps that you are sure and using it previously. It is also good idea to report the issue to the developer to update the app for the latest macOS Catalina version.